Failure Diagnosis (no output, no power LED, etc.First and Last Name with complete Shipping Address.Please call us during normal business hours at 1-80 (option #1) and be prepared with the following information: Use our RFTECH:Knowledge Base for troubleshooting assistance. Many products we receive are sent back with No Trouble Found, usually due to incorrect installation. Prior to requesting an RA, try to diagnose the failure. Iv'e cured several other ground loop problems with cable and satellite boxes without ground loop isolators so I'm confident it's possible, just depends on how patient you are and your troubleshooting abilities. I had a hum back when I had a fios box, touching a wire to a chassis screw on the fios box and my receiver cured it, so I made the connection permanent. If not, try bonding the chassis of your components together. Get everything that is supposed to be grounded as directly connected to the ground cable as possible and see if that clears up your issue. What that clamp is doing at best is bonding, not grounding, a subtle difference, but there is a difference. Current code calls for a unified ground connection, a device that physically connects the true ground on your panel to and secondary ( cable, satellite, phone). These are crap, and most likely not providing a solid mechanical connection to ground. Most cable and satellite companies just use a clamp on ground that mounts on the edge of your electric panel. The one thing that could make sense is they were saying try running a ground cable to the chassis of your directv receiver then to your amplifiers then to your pre amp and that may fix it.Īs a suggestion, look at how the dish is grounded. I have seen these folks go through some great extents to getting the stuff grounded back to the main electrical panel and it never fixes it unless they unground that dish. They end up pulling the ground from the dish on the roof and from what i’m seeing that fixes it but it doesn’t fix static buildup on the dish and it creates. I have also seen some people try and rerun ground cables have directv come out and run all kinds of ground cable which gets them no where. They protect against dangerous measured-variable voltages and increase. Signal isolators also break the direct electrical galvanic path between two or more loop points. They couple the signal to the output through a transformer or optical isolator. I have seen folks do some creative stuff and try punching out the ground from the hdmi cable which is always a bad bad idea and we know there is no such animal as an hdmi ground loop isolator. Signal isolators provide electrical (galvanic) isolation between the input and output circuits. I have seen relentless attempts from many folks on avs forum trying to fix this issue with directv and i haven’t seen one of them solve it properly they end up using cheater plugs, lifting the ground from the XLR(s) which i don’t want to do that kinda defeats the purpose of using XLRs. I think that’s why no one makes a ground loop isolator for 2-2150mhz. Biggest issue with that is it uses the SWM system and has voltage to power up the dish and all that mess. ![]() Yeah i been reading up on it trying to prepare myself what i’m into here with the directv box. I am not sure what the best answer to this would be but maybe you would have some ideas i can try once i get the ATI amps i just bought. So that being said, i really dont want to use the XLR ground loop isolator if i dont have to. I cant find a ground loop isolator for a directv recevier because it needs 2 to 2150 mhz to operate. I have done alot of research on this and cant seem to find a solution to it. I have found numerous people complaing about the same issues with any satellite system which is the ground from the coax travels through the directv receiver and out the hdmi cable. ![]() However, for satellite that just wont work. Now I know jensen sells a coax ground loop isolator that goes 2-1300mhz. I am pretty sure i am going to get one because of the directv receiver if anything.
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